An alarm activation was received by the ASM ARC (Alarm Receiving Centre) in the early hours of a Sunday morning in June 2021. The ASM Team monitored the CCTV and promptly escalated the incident to the local on-site security team which resulted in the arrest of two suspects.
This incident occurred a few days after our ARC had alerted the Client that the CCTV system had been down. An ICTS engineer attended the site and resolved the issue.
Curtis Wright, Head of Electronic Security and Monitoring Services, ICTS UK & Ireland says, “The attentive monitoring and our quick reaction times led to a positive outcome and the avoidance of damage or theft. We are pleased to have provided a pivotal service to our client since the start our of partnership in January 2021.”