Remote Concierge Services

Enhancing On-Site Security While Reducing Costs by Up to 80%

Managing and monitoring visitors into and throughout your premises with permanent on-site security can cost well over £200,000 per year.

By working with installers and site installed equipment, our trained SIA licensed professional operators work from our NSI Gold Approved Alarm Receiving Centre (ARC) to save building owners up to 80% of this cost, while delivering a more comprehensive, secure — and fully audited — service.

Remote Access & Concierge.

  • Remotely integrate with Access Control, Intercom and CCTV
  • Integrate with all major intercom brands
  • Accept and manage in-coming deliveries
  • Control site access and exits — gates/barriers/parking
  • Visual verification and ID checking
  • Regular CCTV building tours during ‘lockdown’ periods
  • Direct links to emergency services
  • Document and report activity

Typically installed at the electric gates, turnstiles, lifts, barriers or at door entrances to your sites or buildings, an intercom system interfaced with access controls and CCTV will link directly to our control room where we will request credentials and visually verify every person requesting entry.


What does an ASM control room offer?

  • UPS and Generator Back Up
  • Direct Communication to the emergency services
  • CCTV Archiving
  • Highly secured facility protected from attack
  • IP Hub fully resilient network
  • BS 8418 / BS5979 Cat II accredited
  • Sentinel Plus monitoring platform

No risk of compromise

Unlike on-site guards, ASM’s operators are located off-site within our reinforced NSI Gold Approved BS5979 Alarm Receiving Centre to ensure they cannot be compromised by unwanted intruders or unwelcome visitors.

100% attention, 100% of the time

On-site security staff can be distracted with a limited site view and are tied up with other activities for much of their time. The consequence? Visitor handling delays and the potential for missed events. Our operator units work shorter shifts and are tasked with a dedicated role so that nothing goes unnoticed.

Visitor verification

Audio and/or visual checks are used to verify the ID of visitors and the purpose of their visit before doors and barriers are opened remotely. All visitors can be checked against access lists as part of bespoke processes before doors are opened.


"Advanced Signal Monitoring turns regular CCTV from simple crime recording devices into proactive and effective crime prevention systems that work."

− Cathie Flood - ARC Manager

"The ASM difference is our quality. Quality of people, quality of process and quality of service. Buying the cheapest solutions won’t deliver – ASM does, every time."

− Cathie Flood - ARC Manager

"Every site we protect is different and has its own threats and vulnerabilities. ASM’s service is bespoke and we get to know all our protected sites in great detail"

− Cathie Flood - ARC Manager

NSI Gold Approved Alarm Receiving Centre
Monitoring of Intruder & Fire Alarms, CCTV Systems used in Security Applications in accordance with the requirements of ISO 9001, BS5979 and BS7858ACS SIA Approved ContractorAdvanced Signal Monitoring Limited holds the SIA Approved Contractor status for the provision Security Guarding & CCTV